VideoPeel's Goal:
Let Customers Show You What's Happening
Your Customers Want to Feel Heard
Customers want to quickly communicate their needs and get them resolved. They are tired of customer support reps not understanding them, taking too long, or not responding with the right solution.
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Utilize your preferred customer support channels
Let customers send you a video asynchronously via a simple link
Capture photos, videos, and other files
Provide clear instructions and set expectations
Enhance Your Customer's Journey with Video Customer Support
Improve customer satisfaction and engagement in each stage of the customer's journey:
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Integrate Video Customer Support with Your Apps
With VideoPeel, you can add Video Customer Support capabilities to any of your applications and channels. Simply create your VideoPeel Customer Support Campaigns to generate a link that your customer support reps can share with your customers. VideoPeel helps you setup integrations to your CRM to easily manage, organize, and respond to video submissions in a timely manner.
How It Works
VideoPeel makes implementing Video Customer Support as easy as possible for your team.
Create Campaigns
Create one or more Video Support Campaigns to provide clear instructions
Share
Links
Share Video Support Campaign Links with your service reps or share them via your preferred channels
Receive Videos
Receive video support submissions with ease from your preferred application
Resolve Faster
Properly diagnose and resolve each video support submission quickly and effectively
Generate Insights
Your VideoPeel team can generate insights and performance improvement recommendations
Implement Video Customer Support Today!
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